UGI

NOTICE OF PROPOSED RATE CHANGES
To Our Customers:

UGI Utilities – Gas Division is filing a request with the Pennsylvania Public Utility Commission (PUC) to
increase your natural gas rates as of March 28, 2025. This notice describes the company’s rate request,
the PUC’s role, and what actions you can take.
UGI Utilities – Gas Division has requested an overall rate increase of $110.4 million per year. If the
company’s entire request is approved, the total bill for a residential customer using 73.7 ccf per month
would increase from $104.47 to $115.74 per month or by 10.8%.
The total bill for a typical commercial heating customer using 28.3 mcf per month would increase from
$305.44 to $331.80 per month or by 8.6%.
The total bill for a typical industrial customer using 75.4 mcf per month would increase from $765.99 to
$823.42 per month or by 7.5%.
To find out your customer class or how the requested increase may affect your gas bill, contact UGI
Utilities – Gas Division at: 1-800-276-2722. The rates requested by the company may be found in
proposed Supplement No. 55 to UGI Gas Tariff Numbers 7 & 7S. You may examine the material filed
with the PUC which explains the requested increase and the reasons for it. A copy of this material
is kept at UGI’s office. Upon request, the company will send you the Statement of Reasons for
proposed Supplement No. 55 to UGI Gas Tariff Numbers 7 & 7S, explaining why the rate increase
has been requested.
The state agency which approves rates for public utilities is the PUC. The PUC will examine the requested
rate increase and can prevent existing rates from changing until it investigates and/or holds hearings
on the request. The company must prove that the requested rates are reasonable. After examining the
evidence, the PUC may grant all, some, or none of the request or may reduce existing rates.
The PUC may change the amount of the rate increase requested by the utility for each customer class.
As a result, the rate charged to you may be different than the rate requested by the company and shown
above.
There are ways to challenge a company’s request to change its rates:
1. You can file a formal complaint. If you want a hearing before a judge, you must file a formal
complaint. By filing a formal complaint, you assure yourself the opportunity to take part in hearings
about the rate increase request. All complaints should be filed with the PUC before March 28,
2025. If no formal complaints are filed, the Commission may grant all, some, or none of the request
without holding a hearing before a judge. You can send the PUC a letter telling them why you
object to the requested rate increase. Sometimes there is information in these letters that makes
us aware of problems with the company’s service or management. This information can be helpful
when we investigate the rate request. Send your letter or request for a formal complaint form to The
Pennsylvania Public Utility Commission, Post Office Box 3265, Harrisburg, PA 17105-3265. Forms may
also be downloaded at: https://www.puc.pa.gov/filing-resources/forms/complaint-forms/.
2. You can be a witness at a public input hearing. Public input hearings are held if the Commission
opens an investigation of the company’s rate increase requested and if there is a large number of
customers interested in the case. At these hearings you have the opportunity to present your views
in person to the PUC judge hearing the case and the company representatives. All testimony given
“under oath” becomes part of the official rate case record. These hearings are held in the service
area of the company.
For more information, call the PUC at 1-800-692-7380. You may leave your name and address so you can
be notified of any public input hearings that may be scheduled in this case.